CSCMP’s SCPro™ Fundamentals-Fast-Track Course
ATTEND COURSE SESSIONS FOR 4/HRS TWO DAYS FOR ONE WEEK.
The Council of Supply Chain Management online facilitated course provides engaging interaction with a high-level overview of each of the functions in a supply chain. Upon successful completion of the course, you will have a broad appreciation for how each of the individual supply chain functions operate and how they are ‘linked’ in a chain to enable organizations to plan and execute product and service delivery to achieve customer satisfaction.
For more information please contact [email protected].
Operations Certification Tracks
Operations Certification Tracks
Customer Service Operations
Customer service operations is woven into every aspect of the supply chain; therefore, customer satisfaction and customer retention are of paramount importance for every company. When properly implemented, customer service can be an enabling process and strategy to create customer satisfaction which, in turn, creates pleased and loyal customers.
Manufacturing and Service Operations
The Manufacturing & Service Operations certification track provides a key element of the operations organization in a company. It is chartered to provide and manage resources and to convert raw materials into finished products. This certification track discusses the basics of manufacturing and service operations for effective interface with other elements across a supply chain.
Warehousing Operations
The Warehousing Operations certification track provides the basics of warehousing operations, including distribution centers and fulfillment centers. Key elements of the track include the role of warehousing and distribution centers in the supply chain, and the other key functions of processing goods: receiving, movement, storage, picking, packing, and packaging.
Inventory Management
The Inventory Management certification track provides the details to effectively plan for and manage inventory levels to satisfy customer demands and maximize organizational profitability. Inventory management personnel focus on achieving a balance of sufficient supply to meet customer demand.
Supply Management and Procurement
The Supply Management & Procurement certification track presents the details of how goods and services are ordered by converting purchase requisitions, created by the demand planning organization, to purchase orders that are issued to suppliers. In this track, specific emphasis is placed on supplier identification, selection and approval, sourcing activities, negotiations with suppliers and the overall systematic selection of goods and services.
Demand Planning
Demand planning is often considered the “engine” that drives a business and requires collaboration and inputs from all departments to be successful. The Demand Planning certification track presents the details necessary to create and utilize a forecast to build an actual demand plan. Forecasting is a process that predicts customer demands.
Transportation Operations
Transportation of goods often requires multiple modes of transportation. The combination of modes can vary depending on cost, values, dimensions, weights, frequencies, time-sensitive delivery requirements, and other special requirements (e.g., hazardous or refrigerated cargoes).